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NebulaSend

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Privacy Policy

Last Updated: March 26, 2026

1. Information We Collect

License Information: When you purchase a license, we collect your email address and payment transaction hash. We do NOT store your cryptocurrency wallet address or private keys.

Hardware Fingerprint: The Software generates a unique hardware ID based on your computer's components (MAC address, CPU, OS version) to bind your license. This ID is stored on our servers and cannot be used to identify you personally.

Usage Data: We collect anonymous usage statistics: number of emails sent, failed deliveries, and SMTP servers used. This helps us improve the service and allocate resources.

No Personal Data: We do NOT collect names, addresses, phone numbers, or any personally identifiable information beyond your email.

2. How We Use Your Information

  • To validate and manage your license
  • To prevent license sharing and abuse
  • To monitor SMTP pool usage and performance
  • To communicate important updates or security notices
  • To improve the Software and user experience

3. Data Storage and Security

All data is stored on secure servers with restricted access. We use industry-standard encryption for data transmission and storage. Hardware fingerprints are stored as salted hashes, not plain text.

Your email address is stored securely and never shared with third parties.

4. Third-Party Services

We do NOT sell, trade, or transfer your information to outside parties. We do NOT use analytics services like Google Analytics. The only external service is your cryptocurrency payment network (TRON/Bitcoin), which operates independently.

5. Cookies

Our website does NOT use cookies. The Software itself does not use cookies.

6. Data Retention

We retain your license information for as long as your account is active. Usage logs are retained for 30 days for performance monitoring. You may request deletion of your data by contacting support, subject to legal obligations.

7. Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing of your data
  • Request transfer of your data

To exercise these rights, contact: privacy@nebulasend.com

8. Children's Privacy

NebulaSend is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through the Software.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: privacy@nebulasend.com

NebulaSend
Where emails are born. 🌌

By using NebulaSend, you consent to this Privacy Policy.

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